Replacement for missed appointments, but please without preparation
At 15:10, a message arrives via Insta Direct: “Oh, I totally missed my appointment today at 16:00. I’m so sorry about that!” From a regular customer without an appointment deposit, of course. So how do you get a replacement appointment in at such short notice (without a lot of work!)? And importantly, for which the artist doesn’t have to prepare anything first?
Well, you simply bring forward a similarly large appointment from the next few days for which you already have the templates ready or which are purely follow-up appointments.
A studio management system with a customer base and automatic newsletters is worth its weight in gold: with just a few clicks, the artist’s appointments for the next 10 days are picked out and the potential customers selected. Of course, we have the text template for such a newsletter ready. 10 seconds later, 12 customers had a corresponding text message on their cell phone and another 3 minutes later the appointment gap was filled again.
The tattoo artist didn’t even have to interrupt her work for this. And the customer was happy that she got her tattoo earlier. That’s how it should be.
Knowing how it works
Would you like that too? Then simply reply to this infoletter and we’ll show you how.
Yours
